Terms and Conditions
Payment is very simple. Just browse the site and click on items that you wish to purchase and they will drop into the shopping cart. When you have completed shopping simply go to the cart, check that the listing is correct and click the tab place order. You will be asked a few more questions that we need to satisfy the order. We accept payment in £ sterling, U.S. dollars or euros. If you are purchasing from outside the UK and your currency is not sterling, your credit card company will convert the sterling price to your local currency. You can send your credit card information live on the internet, by phone or by post. Transactions are processed online using Secure Encryption (SSL), in line with industry standards. We accept payment by Visa, Mastercard, Switch or Maestro.
Under normal circumstances deliveries to the UK will be made within 5 working days. In the event that goods are not in stock but are in stock at the manufacturer, delivery will normally be made within 14 days. In most cases the goods are despatched via Royal Mail on the next working day. In the event that an item is out of stock and cannot be delivered from the manufacturer within the usual timescale, we will contact you to discuss the situation, and provide a refund if required.
In the UK, Juste Moi provides free delivery on one exchange per order over £75. After this, there will be a minimum charge of £5.00 to cover postage and administrative costs.
We also offer next day delivery at a cost of £10.00. This delivery option can be selected at checkout.
If you would like to ensure your product is in stock for next day delivery before ordering, please contact us to check on firstname.lastname@example.org or 01803 833 070. Alternatively, we will be in touch as soon as possible if the item is not in stock for immediate delivery.
Next day delivery is on orders made before 2 p.m. from Monday to Friday providing the items are in stock. Next day orders made after 2 p.m. will be despatched the following day, and on orders made on Friday after 2p.m. or on Saturday and Sunday, will be despatched on Monday.
Otherwise, subject to availability and under normal circumstances, deliveries to the UK will be made within 5 working days. In the event that goods are not in stock but are in stock at the manufacturer, delivery will normally be made within 14 days. In most cases the goods are despatched via Royal Mail on the next working day. Any orders placed on a Saturday or Sunday will be despatched the following Monday if in stock.
In the event that an item is out of stock and cannot be delivered from the manufacturer within the usual timescale, we will contact you to discuss the situation, and provide a refund if required.
For online orders, your order number will also be your returns number. Please package the goods in suitable packaging and mark the outer box or envelope clearly with your returns number. Goods will not be accepted without a returns number. For telephone orders, please contact us for a returns number.
In the interests of high customer satisfaction, other than items purchased in a sale or clearance sale, we are happy to exchange or refund garments purchased over the internet provided they are returned to reach us within 14 days of receipt of goods. Items purchased at a discount or in a sale may be exchanged only, for another item or a credit note. For hygiene reasons, goods will only be accepted back for credit or exchange if clearly unused and with all labels intact. Damaged goods must be reported by phone on receipt. Customers must have a returns number before any goods can be returned. Goods only with a valid returns number marked on the outer packing will be accepted. Items purchased at sale and clearance prices can be exchange for another item or a credit note. This does not affect your statutory rights.
Promotional Terms and Conditions
Promotions may not be used in conjunction with any other offer.Unless otherwise stated, offers apply to full priced product only. Juste Moi reserves the right to change, amend or terminate any offer without prior notice. There is no cash alternative and all terms and conditions are non-negotiable. Promotional codes are valid for one transaction per person and cannot be used on multiple accounts. Any 'free gifts' must be returned if the order is cancelled or products are returned bringing the order lower than the threshold to receive the free gift. Promotions may be exclusive to our website and not available in-store. Gift cards are unable to be purchased in conjunction with the promotional discount. Discount codes or gift cards cannot be used for purchase of Gift Cards. If you enter a competition on our website you comply with the following: Prizes are non-negotiable and non-refundable. Gift certificates are non-transferable to any other person. There is no cash alternative. Prize winners agree to be included in marketing activity to promote the competition.
Governing Law and Contract Formation
No contract will subsist between you and Juste Moi for the sale by it to you of any product unless and until Juste Moi accepts your order by e-mail or telephone confirming that it has dispatched your product. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Juste Moi sends the e-mail to you (whether or not you receive that e-mail), or communicates with you by telephone. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and Juste Moi irrevocably submit to the non-exclusive jurisdiction of the English Courts.
TO THE FULLEST EXTENT PERMITTED AT LAW, Juste Moi IS PROVIDING THIS WEB SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, Juste Moi DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability information is subject to change without notice.
Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Juste Moi nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, Juste Moi does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Juste Moi, its affiliates, directors, employees or other representatives.